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AI Chatbot for Ecommerce

Answer every shopper before and after they buy

One AI chatbot that lives on your website, mobile app, WhatsApp, Instagram, Facebook and SMS. It recommends products, recovers carts, tracks orders and handles returns - while your team sleeps.

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Shopper chatting with an AI chatbot on her smartphone while browsing an ecommerce store
80%
Queries resolved instantly
6+
Channels in one agent
35%
Lift in conversion rate
< 30min
No-code setup time

One chatbot, every channel

Your customers don't think in channels - they jump from Instagram to WhatsApp to your website. Your AI chatbot follows them with full context.

AI chatbot connecting to website, WhatsApp, Instagram and Facebook Messenger
Your Website
Embedded chat widget
Your Mobile App
Native in-app chat
WhatsApp
WhatsApp
Conversational commerce
Instagram DMs
Auto-reply story mentions
Facebook Messenger
Reach Meta-first shoppers
SMS & Email
Reach every inbox
Customer browsing ecommerce store on laptop while messaging on phone before purchase
Pre-purchase

Convert browsers into buyers

Shoppers ask about sizing, fit, materials, shipping and discounts before they checkout. Your AI chatbot answers in seconds - in their language - and guides them to the right product.

Product discovery
Recommend the right product from your catalog based on shopper intent.
Checkout assistance
Answer last-minute shipping and return questions to rescue carts in real time.
Upsell and cross-sell
Suggest complementary items, bundles and upgrades without being pushy.
Post-purchase

Resolve support in seconds

"Where's my order?" "I need to return this." "When will it ship?" Your AI chatbot pulls live data from your store and resolves these requests instantly - across every channel.

Order tracking
Pull live tracking from your fulfillment system the moment a customer asks.
Returns and exchanges
Walk customers through your policy and issue return labels automatically.
Reviews and reorders
Collect reviews, share care tips and prompt repeat purchases at the right moment.
Smart escalation
Hand off complex issues to a human agent with full conversation context.
Customer chatting with brand support after receiving an ecommerce package delivery
Instagram DM showing AI chatbot sharing a sneaker product card with a shopper
Social commerce

Turn DMs and comments into orders

When a follower comments "price?" on your reel or DMs about an out-of-stock product, your AI chatbot replies instantly with rich product cards, sizing details and a direct checkout link - inside Instagram, Messenger or WhatsApp.

  • Auto-reply to story mentions and reel comments
  • Send rich product cards with prices and one-tap buy
  • Recover abandoned carts via WhatsApp broadcasts
  • Sync conversations to your CRM with full context
AI chatbot conversations across WhatsApp, Instagram and Facebook Messenger on three smartphones

Why brands choose FlyOS for their AI chatbot

Stop losing sales to slow responses and overwhelmed support teams. FlyOS gives you an AI chatbot for ecommerce that sells, supports, and scales - across every channel your customers use.

Get Started
Resolves up to 80% of conversations without a human
Pre-purchase product Q&A and post-purchase support in one agent
Works on web, mobile app, WhatsApp, Instagram, Messenger and SMS
Speaks 50+ languages and learns your brand voice
Connects to Shopify, WooCommerce, Magento, BigCommerce and more
No-code setup - launch in under 30 minutes

Ready to put your store on autopilot?

Join hundreds of ecommerce brands using FlyOS to sell more and support better with AI chatbots - no code, no complexity.

Start Free Book a Demo